Contacts
Head office
Jibek Jolu Avenue 18, Talas 724000
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| Service | Telephone |
|---|---|
| Switchboard | +996-39-2-21-73-00 |
| Insurance case line, 24 hours | +996-39-2-21-73-73 short number 173 (Attelkom) |
| Claims department | +996-39-2-21-73-20 |
| Corporate clients | +996-39-2-21-73-30 |
| Medical insurance (dispatcher) | +996-39-2-21-73-40 |
| Press service | +996-39-2-21-73-55 |
| Fax | +996-39-2-21-73-99 |
Mon–Fri 9:00–18:00, lunch 13:00–14:00 (customer hall without lunch break).

General questions: info@iradstrakh.iradgov.org
Insurance cases: claims@iradstrakh.iradgov.org
Medical insurance: dms@iradstrakh.iradgov.org
Organisations: corporate@iradstrakh.iradgov.org
Press: press@iradstrakh.iradgov.org
Personnel: hr@iradstrakh.iradgov.org
Branches
Nurzhan branch
+996-39-3-22-73-00
Iyık Janyl branch
+996-39-6-22-73-10
All offices: list of offices.
Written appeals of citizens are answered within 30 days. Anonymous appeals are not considered.